Data Retention & Account Deletion Policy

This Policy explains how Verrik retains, manages and deletes user data — including what happens when you cancel your Subscription and how to request deletion of your Account. It should be read alongside our Privacy Policy.

1. Data We Retain

Depending on how you use the Service, we may retain your account information, authentication records, subscription and billing records, journal entries, uploaded screenshots, trading notes, preferences, support correspondence, system logs and security records — only what's necessary to provide the Service, comply with legal obligations and protect its security.

2. Subscription Cancellation

Cancelling your Subscription does not automatically delete your Account or your content. Your access ends when your paid billing period expires, but your information continues to be retained so you can reactivate later without losing your trading history — unless you separately request Account deletion.

3. Account Deletion Requests

You may request deletion of your Verrik Account at any time by contacting support@verrik.io. We aim to complete most deletion requests within 30 days. Before deleting your Account, we may take reasonable steps to verify your identity.

Once your Account is permanently deleted, your journal entries, uploaded screenshots, trading notes and preferences are no longer recoverable. Certain information may be retained where required by law or to establish, exercise or defend legal claims.

4. Retention Periods

We retain different categories of information for different periods depending on their purpose:

• Account information — until deletion is requested or retention is no longer necessary
• Authentication records — as required for security and fraud prevention
• Billing records — as required by applicable financial and tax laws
• User content (journals, notes, screenshots) — until deletion is requested
• Support correspondence and security logs — as long as reasonably necessary

5. Changes to this Policy

We may update this Policy from time to time. Material changes will update the "Last Updated" date above, and where appropriate we'll notify you by email or through the Service.

6. Contact Us

support@verrik.io
D Fletcher Trading (Sole Trader), trading as Verrik
England, United Kingdom